About us:

Mining Radar AG is SWISS leading Bitcoin mining hardware supplier and software developing company provides support to all new, as well as established crypto enthusiasts who form part of the Bitcoin mining economy.  We buy, test and sell a variety of Crypto mining hardware & Blackchain Based Products to people across Europe and the world, and developing the software for FPGA equipments.


  1. Information published on Mining radar AG

The website https://fpgaminer.ch (here in after, referred to as the “Website”) provides information in the general nature regarding Bitcoin and other cryptocurrencies. You are not authorized and nor should you rely on the Website for legal advice, business advice, or advice of any kind. You act at your own risk in reliance on the contents of the Website. Should you make a decision to act or not act you should contact a licensed attorney in the relevant jurisdiction in which you want or need help. In no way are the owners of, or contributors to, the Website responsible for the actions, decisions, or other behaviour taken or not taken by you in reliance upon the Website.


  1. Translations

The Website may contain translations of the English version of the content available on the Website. These translations are provided only as a convenience.


  1. Risks related to the use of Bitcoin

The Website will not be responsible for any losses, damages or claims arising from events falling within the scope of the following five categories:

(1) Mistakes made by the user of any Bitcoin-related software or service, e.g. forgotten passwords, payments sent to wrong Bitcoin addresses, and accidental deletion of wallets.

(2) Software problems of the Website and/or any Bitcoin-related software or service, e.g. corrupted wallet files, incorrectly constructed transactions, unsafe cryptographic libraries, malware affecting the Website and/or any Bitcoin-related software or service.

(3) Technical failures in the hardware of the user of any Bitcoin-related software or service, e.g. data loss due to a faulty or damaged storage device.

(4) Security problems experienced by the user of any Bitcoin-related software or service, e.g. unauthorized access to users’ wallets and/or accounts.

(5) Actions or inactions of third parties and/or events experienced by third parties, e.g. bankruptcy of service providers, information security attacks on service providers, and fraud conducted by third parties.


  1. Investment risks

The investment in Bitcoin can lead to loss of money over short or even long periods. The investors in Bitcoin should expect prices to have large range fluctuations. The information published on the Website cannot guarantee that the investors in Bitcoin would not lose money.


  1. Compliance with tax obligations

The users of the Website are solely responsible for determining what, if any, taxes apply to their Bitcoin transactions. The owners of, or contributors to, the Website are NOT responsible for determining the taxes that apply to Bitcoin transactions.


  1. The Website does not store, send, or receive Bitcoins

The Website does not store, send or receive Bitcoins. This is because Bitcoins exist only by virtue of the ownership record maintained on the Bitcoin network. Any transfer of title in Bitcoins occurs within a decentralized Bitcoin network, and not on the Website.


  1. Guarantee

–  You should return the Product in its original packaging to Website at the address above. Prior authorization must be obtained for any returns by contacting Website customer services and obtaining a RMA number, which must be quoted in any correspondence. You must back up all data as we cannot guarantee your data during repairs or testing.

– All Products other than DIY System Build are sold as individual components. All returns must comprise of only the defective Product.

– If any item is returned which is found not to be faulty by our technicians, then a charge will be made for return carriage insurance and administration.

– This clause does not affect your statutory rights.


  1. Limitation of liability

Unless otherwise required by law, in no event shall the owners of, or contributors to, the Website be liable for any damages of any kind, including, but not limited to, loss of use, loss of profits, or loss of data arising out of or in any way connected with the use of the Website.


  1. Arbitration

The user of the Website agrees to arbitrate any dispute arising from or in connection with the Website or this disclaimer, except for disputes related to copyrights, logos, trademarks, trade names, trade secrets or patents.


  1. Use of site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including and without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided on this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.


  1. Disclaimer of warranty

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.


  1. Our Rights

We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. Have the right to block access to the site or block specific users from viewing our site.
  4. Refuse a refund of any product or service shipped or ordered on behalf of a client as the same arrangement is in place with our suppliers. Mining Radar AG suppliers do not offer refunds, only warranty repairs/swop outs on faulty parts.

We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.


  1. Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Website from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail to info@bitmart.co.za.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.


  1. Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.


  1. Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.


  1. Product availability

Lead time is dependent on stock availability. Every Order placed with Website is seen as an irrevocable instruction to make a special order for the goods on the customers’ behalf (Special Order) with the third party supplier and this instruction is subject to the policies and rules of the suppliers and under which they supply the product to us this includes the terms and conditions of NO REFUNDS. Should we have stock available, orders will be dispatched on the next shipping day provided payment is validated/received before 14h00 hours.

Should the product not be in stock, please allow 10 working days (unless stipulated otherwise) plus freight transit time. This will allow for manufacturing and delivery to our premises. If shipping dates are advertised on a product that date can be accepted as a closer indication of when stock will be shipped to Website and then to the client. We are not liable for delays caused by Customs.

Every effort is made to effect shipment of your order timeously, however, unforeseen circumstances may cause delays. Should we be faced with such an occurrence, Mining Radar AG will contact you via email and provide a revised shipping schedule.

  1. Delivery Policy

When you click to make a purchase with us, legal obligations arise and your right to a refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any product or service through this website. When you take delivery of the parcel and notice damages you need to report it IMMEDIATELY and provide photos of the damage upon receipt of the item. Please indicate on the waybill the state in which you received it under the Description of Contents area.


  1. Shipping

We are using DHL service for delivery

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.


  1. Undelivered packages

Occasionally packages are returned to us undelivered. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. If you refuse delivery of the product you will be liable for the cost of resending the parcel as well as storage fees of 10EUR per Kg per Day.


  1. Order processing

Order processing will not begin until we have received a confirmed order and full payment.


  1. Refunds/Returns Policy/Repairs

No refunds can be given on imported goods, Should you for any reason wish to cancel your locally sourced purchase (e.g. FPGA card) you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 3 calendar days.

FPGA Miner Repair Disclaimer

Mining Radar AG is not liable or responsible for any decision taken by FPGA manufacturers to scrap or refuse repairs on a miner or its components. You the client acknowledge that you fully understand the risks associated with this repair process and that you Mining Radar AG is 100% indemnified and cannot be liable for any loss or damage caused by any means whatsoever during the shipping or repair process.

If Minig Radar AG is instructed by you to conduct the repair please note that you may under no circumstance interfere or intercept any part of the process as this may have serious repercussions and issues with the SWISS Customs or Shipping Companies.

The Turn around time is dictated by FPGA manufakturers , not Mining radar AG. We will communicate with you regarding the process please do not request multiple updates.

The Costs associated with this transaction covers the following:

  • Courier Cost to manufactuter.
  • Technical Report and analysis by a Minig Radar AG Technician before sending the miner.
  • Transaction Fees Charged by I-Pay and/or Virtual Card Services.
  • SWISS Repair & Return Directive
  • Manufacturer Repair Ticket Process and follow-ups.
  • Administration costs of the entire process.
  • Testing of the returned machine with a Technical Report.
  • Return of Miner to Customer via DHL.


All repairs done if not paid for, will result in the items being discarded. If Mining Radar AG pays on your behalf and you do not pay for the repairs, Mining Radar AG reserves the right to sell the entire unit to recover costs and Mining Radar AG will not be held liable for damage or loss.

International customers should make use of a courier service that offers:

  1. Shipment tracking and;
  2. ensures your package for safe return and declare the full value of the shipment, failing which loss or damage will be for your account.


  1. Disclosure of outlet country at time of payment

Standard Bank – SEAP

  1. Payment Options and Pricing

All transactions will be processed in EURO, BTC

Mining Radar AG endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

Mining Radar AG reserves the right to change pricing at any time without prior notice.

Should Mining Radar AG reduce its price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

  1. Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card, please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under the ”Your Account” section available for use whenever you’re ready. Sorry for the inconvenience.

  1. BTC (crypto payment)

This is one of the most widely used ways of sending money online. Once you have added the required items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via BTC.  This should ensure speedy processing and delivery of your selected products.


  1. Direct Deposit

You may pay for your products through a direct deposit. It’s exactly the same as doing an bankwire payment, except you’ll have to go into your bank and physically make your direct deposit there. Please email through your deposit slip to us on accounts@fpgaminer.ch to ensure your payment is confirmed and order shipped as quickly as possible.


For more information about how to order, special order requirements and other payment options, please contact our Support Team via email: info@fpgaminer.ch

  1. Security Policy

Virtual Card Services process all credit card transactions. All credit card transactions are 128-bit Secure Socket Layers (SSL) encrypted.

Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

The Merchant does not have access to credit details.

Virtual Card Services continually reviews and enhances its security in line with technological changes.

  1. Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

  1. Law

The Conditions will be exclusively governed by and construed in accordance with the laws of SWISS whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

  1. Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

  1. Consent

I understand that all the designs and trademarks are registered to Mining Radar AG and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in any way and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Mining Radar AG for any civil action or any legal action deemed necessary against me.

Contact Details:

Physical address:

Mining Radar AG Ltd
Firststrasse 30a
8835 Feusisberg


Mining Radar AG Ltd
Firststrasse 30a
8835 Feusisberg


UID: CHE-110.029.359